NATIONAL NETWORK OF PUBLIC HEALTH INSTITUTES
Fostering Innovations that Improve Health
1515 Poydras Street, Suite 1200 • 504-301-9811 • 504-301-9820 • www.nnphi.org •
Position: Quality Improvement Program Manager
The National Network of Public Health Institutes (NNPHI) was formally established in 2001 to recognize and enhance the work of the nation’s public health institutes. NNPHI has twenty-eight members that are a combination of statewide non-profit, metropolitan, university affiliated and provisional institutes. NNPHI is housed at the Louisiana Public Health Institute in New Orleans, Louisiana, with whom it has an operational management contract to receive leadership and administrative infrastructure support. The vision of the network is fostering innovations that improve health. The mission is to promote multi-sector activities resulting in measurable improvements of public health structures, systems and outcomes.
Lead States in Public Health Accreditation and Quality Improvement: A Multi-State Learning Collaborative (MLC) is a three year project funded by the Robert Wood Johnson Foundation and managed by NNPHI and the Public Health Leadership Society. NNPHI facilitates the networking and collaborative efforts of sixteen states as they prepare public health departments for national accreditation and improve public health practice through the use of quality improvement methods. To learn more about NNPHI and the MLC project, visit www.nnphi.org/mlc.
Position Summary:
The Program Manager will work closely with program staff and consultants to formulate,implement, and oversee quality improvement aspects of the MLC is a three-year project that is funded by the Robert Wood Johnson Foundation. The Program Manager will serve as the internal content leader on quality improvement and will work with project staff, grantees, national partner organizations, funders and NNPHI members to ensure that lessons learned about quality improvement are documented, synthesized and diffused broadly to the public health practice community. The Program Manager will report directly to the NNPHI Associate Director.
Minimum Qualifications
− 5-7 years of professional experience
− Master of Public Health or related field such as M. Ed, MPA, RN
− Quality improvement certification or documentation of advanced study and application of quality improvement frameworks, skills and techniques
− Experience working with quality improvement collaboratives preferred
− Experience developing and implementing program evaluations preferred
− Experience monitoring grants and contracts preferred
− Familiarity or experience with state or local health departments preferred
Duties and Responsibilities:
The Program Manager will work primarily on the MLC project. Duties and responsibilities will include the following:
Program Management:
1. Identify and cultivate relationships with a cadre of quality improvement experts that could advise and provide technical assistance to the MLC project and grantees.
2. Identify quality improvement resources and provide training on these resources to project staff, consultants, participants and partners.
3. Explore opportunities and develop a plan to increase the quality improvement technical assistance capacity of NNPHI members and the public health workforce.
4. Develop and facilitate quality improvement content for MLC teleconferences and in-person meetings.
5. Provide quality improvement technical assistance support to MLC grantees that addresses their cross-cutting needs.
6. Synthesize lessons learned including challenges and successes from the quality improvement projects conducted by the MLC grantees.
7. Collaborate with project staff and consultants to document and disseminate lessons learned and stories from the MLC project via numerous communication methods (newsletter, website, topical briefs, etc).
8. Participate in site visits to the MLC grantees.
Program Evaluation:
1. Monitor the progress of the quality improvement mini-collaboratives conducted by the MLC grantees. Track progress towards improving the ten target areas of focus for the MLC project.
2. Create and oversee the implementation of internal evaluation protocols and tools related to the MLC project.
3. Conduct ongoing monitoring and assessment of program performance to identify opportunities for improvement.
4. Work with project staff to keep detailed records of grant and program activities.
5. Lead the project team and NNPHI staff through an appropriate quality improvement framework that enables a thorough analysis of business processes related to the project.
6. Collaborate with external evaluators for the MLC-3 project.
Collaborate with other NNPHI staff to ensure that administrative processes relative to the project are conducted efficiently and expediently. Perform other duties as assigned that support the overall objective of the position. Frequent travel is required for this position.
Desired Skills, Knowledge, and Abilities:
1. Extensive knowledge of quality improvement methods and public health systems.
2. Ability to think proactively and function independently.
3. Strong interpersonal skills and ability to work closely with a diverse team of professionals
4. Strong written and oral communication skills including excellent facilitation skills and the ability to deliver professional presentations.
5. Strong organizational skills in the areas of grant management and oversight.
Salary/Benefits:
1. Salary dependent on education and experience.
2. A competitive benefits package is offered to all NNPHI staff.
Send Cover Letter and Resume to sgillen@nnphi.org Re: NNPHI Quality Improvement Program Manager
